What is your policy on refusing to print certain content?
We reserve the right to refuse to print without reason. If you upload graphics to this site, you must have the authority to reproduce those graphics. You can not use our service to make copies of copyrighted works. We may refuse your order for any other reason, including but not limited to obscene, pornographic or offensive content.
I have a copyrighted design I want to print, what is your policy on not competing with your customers and displaying my product on your website?
Graphicsland does not knowingly infringe our customer’s copyrights. We do not show your designs or slogans to others. By uploading your content you give Graphicsland a license to use your content in the production of your order. For further information see the Terms of Service agreement.
How can I include a copyright notice on my design using your template?
We can put a copyright statement in very small type at the bottom of your design. Tell us exactly what you want added in the special printing instructions box on the preview page. You can get information on copyrights from the library of congress at www.loc.gov. Normally, a copyright notice includes the copyright symbol, date, and name. For example: © 2005 Acme Publishing.
You can only copyright your own original uploaded content. Template designs, content and previews on the web site are protected by copyright, trademark law and other state and federal laws. We have licensed with publishers of several clip-art and photo libraries to use their art when we print customized items. This license does not extend to end users, so you may not copy our previews or the actual products we print which contain this content.
Can I make copies of the preview image of my order?
Graphicsland reserves all rights to the designs, content and previews on the web site. You may not duplicate or distribute for any reason without the express written consent of Graphicsland.
Can I use a preview image on my own web site for promotional purposes?
Graphicsland reserves all rights to the designs, content and previews on the web site. If you wish to use a preview image for promotional purposes please contact Graphicsland for written permission.
Can I upload someone else's copyrighted material to be printed?
No, users are prohibited from using the Graphicsland Service to print merchandise that infringes third party intellectual property rights.
I received my order late due to a shipping error or delay, what is your refund policy?
If there is a service delay caused by FedEx, let us know and we will try to get a refund on the shipping cost and pass it on to you. If the delay is for reasons of weather/or “act of God”, FedEx will generally not refund the shipping cost. Graphicsland is not responsible for shipping errors or delay due to weather.
There was a mistake with my order, can I get a refund?
If we make a mistake printing your order, we will immediately correct the error and reprint your order at no cost to you. Because our products are custom printed, we cannot offer a full refund on products returned to us. In all cases, our liability is limited to the cost of re-printing your order.
If you are ordering a large quantity you may wish to order a small quantity to start in order to assure that the product is satisfactory to you.
Graphicsland is not responsible for typos in the customer's design. Customer uploaded designs and content are printed as they are given to us and are not "proof read."
Intellectual Property Information
Users are prohibited from using the Graphicsland Service to print merchandise that infringes third party intellectual property rights (such as right of publicity, copyright, trademark, and trade dress). Graphicsland makes every attempt to limit the instances where a user of the Graphicsland services infringes on a third party’s intellectual property rights.
Graphicsland, Inc., 8061 186th Street, Tinley Park, IL 60487
708.532.8244 | 800.3.GRAPHIC (800.347.2744) | Fax: 708.614.1974 | Email Us
Our complete Terms of Service agreement